session 2

Title

Quality and Knowledge Management in Aerospace Companies

Description

Working on complex space missions requires virtual teaming, learning lessons from the past, transferring knowledge from experts to younger generations, and developing deep expertise within an organization. • How are aerospace companies managing the ability to control quality and share knowledge? • What solutions are in place to work across corporate and international boundaries? • How is knowledge captured, shared, and used to drive innovation? This session focuses on the processes and technologies that companies (and agencies) are using to sustain, energize and invigorate their ability to learn, innovate, achieve quality and share knowledge. Case studies and defined approaches will discuss: - Analysis of successful projects and innovations in the application of quality and knowledge management - Approaches to risk and opportunity management - Capture of technical expertise and lessons learned from previous successful projects that are applicable to new programs and focus on driving innovation - Solutions used for anomaly resolution and tracking systems, such as fault tree analysis and FMECA - Failure recovery and preventative measures that relate to the application of quality and knowledge management practices.

Date

2008-10-02

Time

15:00

Room

Castle 2

IPC members

• Chairman: Prof. Jeanne Holm, City of Los Angeles, United States;

• Chairman: Ms. Roberta Mugellesi-Dow, European Space Agency (ESA), United Kingdom;

• Rapporteur: Mr. Max Grimard, World Space Week Association, France;