session 2

Title: Quality and Knowledge Management in Aerospace Companies
type: oral
Description: Working on complex space missions requires virtual teaming, learning lessons from the past, transferring knowledge from experts to younger generations, and developing deep expertise within an organization. • How are aerospace companies managing the ability to control quality and share knowledge? • What solutions are in place to work across corporate and international boundaries? • How is knowledge captured, shared, and used to drive innovation? This session focuses on the processes and technologies that companies (and agencies) are using to sustain, energize and invigorate their ability to learn, innovate, achieve quality and share knowledge. Case studies and defined approaches will discuss: - Analysis of successful projects and innovations in the application of quality and knowledge management - Approaches to risk and opportunity management - Capture of technical expertise and lessons learned from previous successful projects that are applicable to new programs and focus on driving innovation - Solutions used for anomaly resolution and tracking systems, such as fault tree analysis and FMECA - Failure recovery and preventative measures that relate to the application of quality and knowledge management practices.
Date: 2009-10-14
Time: 10:00
Room: Technical Session #13

IPC members

Chairman: Prof. Jeanne Holm, City of Los Angeles, United States;
Chairman: Ms. Roberta Mugellesi-Dow, European Space Agency (ESA), United Kingdom;

papers
Order	Paper title	Mode	Speaker	Affiliation	Country
1	Status of the IAA Knowledge Management Working Group	15'	Prof. Jeanne Holm	University of California, Los Angeles	United States
2	Apollo: Learning From the Past, For the Future	15'	Mr. Michael Grabois	United Space Alliance	United States
3	Capturing Tacit Knowledge for Spacecraft Operations in ESOC	15'	Ms. Roberta Mugellesi-Dow	European Space Agency (ESA)	United Kingdom
4	Multi-Generational Knowledge Sharing for NASA Engineers	15'	Ms. Daria Topousis	National Aeronautics and Space Administration (NASA), Jet Propulsion Laboratory	United States
5	Taxonomy for Space: Knowledge Sharing Amongst Countries	15'	Prof. Jeanne Holm	University of California, Los Angeles	United States
6	Development and evaluation of a prototype cross-search system for aerospace technical data management	15'	Mr. Yoshikazu Miyano	Japan Aerospace Exploration Agency (JAXA)	Japan
7	Knowledge Management Architecture for Japan Aerospace Exploration Agency	15'	Mr. Hiroaki Tateshita	Japan Aerospace Exploration Agency (JAXA)	Japan
8	Understanding and Implementing Knowledge Management for ESA's Planetary Missions	15'	Dr. Gerhard Schwehm	European Space Agency (ESA)	Spain
9	Importance of Knowledge Management within Space Data Systems	15'	Mr. Gert Villemos	Logica	Germany
10	SWIFTER - Space Weather Informatics, Forecasting, and Technology through Enabling Research and Virtual Organizations	15'	Prof. Jeanne Holm	University of California, Los Angeles	United States
11	Learning from Space Operations: Lessons Learned as Drivers for Improvement	15'	Mr. Stefano Scaglioni	European Space Agency (ESA)	Germany
12	The Implementation of Risk Management into the Concurrent Engineering Process	15'	Mr. André Weiß	University of Bremen	Germany

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