Developing a Knowledge-Based View Across an Aerospace Organization: Inside NASA
- Paper number
IAC-06-D5.1.01
- Author
Mrs. Jeanne Holm, NASA/Jet Propulsion Laboratory, United States
- Coauthor
Ms. Keri Murphy, Jet Propulsion Laboratory / CalTech, United States
- Coauthor
Mr. Douglas Hughes, Jet Propulsion Laboratory / CalTech, United States
- Year
2006
- Abstract
NASA's intranet portal, InsideNASA, was developed to help create a view across the organization into the different information that employees and partners need to do their day-to-day work. It has evolved, over time, into a capability that reaches to all parts of the organization--human resources, engineering, science, and business. InsideNASA provides the bread-and-butter access to information across firewalls, distributed information systems, and various access protocols that would be required of any state-of-the-art portal. Beyond this, however, processes and distributed publishing (and ownership) allow InsideNASA to be THE place to go for information on what matters to people at NASA. Collaborative tools, secured instant messaging, and anytime-anywhere access have made this an invaluable tool. In addition to these features, InsideNASA has stepped up to provide the continuity of operations support needed to distribute information in times of change and in times of disaster. This paper will highlight the support that the InsideNASA team gave to people affected by Hurricanes Katrina and Wilma, and how this knowledge resource helped during evacuation and rebuilding of the affected NASA Centers.
- Abstract document